In order to offer the best possible service we have developed agreements in collaboration with the best couriers in order to always guarantee a quality service from order to delivery.
Shipping is Free in Italy
For other countries shipping costs vary depending on the country of destination, you can check the shipping cost before completing the purchase inside the cart.
To verify the shipping costs (all countries except Italy), just add the desired products to the cart: our system will automatically calculate the cost for your location. The shipping cost is charged to the customer, except for ongoing promotions.
Once the shipment has been made, you can monitor the shipment in real time directly online in one of the following ways:
- By clicking on the link with the number of the waybill (AWB) that you will find on our shipping confirmation e-mail
- Recalling (after logging in) in your "Order History" section and clicking on the shipping number
- Entering the consignment letter number (AWB) on the websites of the respective couriers.
All our items leave the warehouse with the packaging in perfect condition.
Delivery times are calculated from when the courier receives the package and are divided into the following categories (indicated on the card of each product):
- The delivery date is indicated on each product sheet.
* In the islands the shipping times are 4-8 days. Estimated delivery times are provided on working days (weekdays). If the recipient is not present at the time of delivery, the courier will try to deliver a second time, after which the order will be kept in the courier's depots up to our notice. Delays in deliveries due to bad weather or strikes may occur in mountain or island locations. Please contact us for any change in the shipping address.